[2026 Auto Reform] Important Changes to Your Auto Insurance Accident Benefits
Starting July 1, 2026, several Ontario Accident Benefits will become optional. Learn what is changing,...
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WHO WE ARE
CHAT INSURANCE
CHAT stands for Commercial, Home, Auto and Travel. Established in 2015, we have grown to 10 offices with over 120 licensed brokers, proudly serving more than 20,000 policyholders across Ontario.
On a Journey Together
You work hard to achieve success, and you want to safeguard your family and legacy. At CHAT, we believe our growth is inseparable from that of our clients. We show you why insurance matters, what’s at risk, and how to stay protected—building a bridge to ensure your lasting success.
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Cyber Insurance for Businesses
Cyber Insurance helps protect businesses from the growing financial, operational, and reputational risks of cyber...
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Celebrating Ten Years of Success
CHAT Insurance Services Inc. Celebrating Ten Years of Success! On a journey together!
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The Most Overlooked Family Member under your Home Insurance
Raising a cute puppy at home can bring a lot of joy to the whole...
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Will working from home affect my home insurance?
To reduce the spread of the virus during this pandemic, the Canadian government ordered online...
Read moretestimonial & partner
What our clients says?
Junalyn Pagba
7 days ago
yuck Fu
2 weeks ago
I had the pleasure to work with Mrs Yan and she helped me to get a great rate for both auto+home insurance. She replied quickly, courteously and with the answer I needed. Even when I forgot to do some steps, Mrs Yan was always patient and helpful even though I wasn't very clear in my requests at times.
I totally recommend Mrs Yan and her insurance brokerage to everybody.
I totally recommend Mrs Yan and her insurance brokerage to everybody.
minhvy lang
3 weeks ago
Thank you. Angela Liu
Harry Mahendran
3 weeks ago
Jason was attentive and catered to my insurance needs!
Jireh
3 weeks ago
I got both my business and condo insurance through Jason and the experience was excellent from start to finish. He's professional, personable, and clearly knows his stuff. He walked me through everything in a way that actually made sense and helped me find the right coverage for my needs. What sets Jason apart is that he doesn't treat you like a one-time transaction. He genuinely maintains the relationship and makes sure you're taken care of long after the paperwork is done. If you're looking for someone you can trust with your insurance needs, Jason is the person to call. Highly recommend!
Nathan Ramsay
4 months ago
I recently switched insurance through CHAT Insurance and I had the pleasure of working with Joe Song their associate broker. He walked me through everything step by step with patience and professionalism. He answered my calls and texts after hours and even late at night when he was at home with his family. They saved me a lot of money and it has been a very positive experience. I recommend Joe Song and CHAT Insurance. Keep it up ! Cheers
Patrick Wong
4 months ago
I am very satisfied with Una Zhu’s professional service on my business insurance underwriting. She went through all details with me and communicated very well between the insurance company and me. The premium is very reasonable while the coverage is well rounded. Highly recommend.
Raymond Mai
6 months ago
I’ve been working with Jason Kim for 3 years now and I couldn’t be happier with the amazing services he provides. He is patient, professional, and always quick to respond to my concerns. Jason helped me compare different options, explained everything making the whole process quick and easy. He also made sure I wasn’t overpaying and suggested some other options he has lined up for me. It’s a huge relief knowing I have someone I can trust looking after my policies. I highly recommend Jason to anyone who wants honest advice and great customer service. He will literally make you feel like family!!!
Elai Amin
6 months ago
Jason Kim is an outstanding insurance advisor. He’s incredibly reliable, and always on top of every detail. Any time I reached out, he responded right away and handled everything smoothly. You can tell he genuinely cares about his clients and works hard to make the process easy and stress free. I’m really happy with his service and highly recommend him. He truly is the best!
Tara
6 months ago
Working with our insurance agent, Jason Kim has been an absolute pleasure. He is incredibly responsive-often replying within seconds of reaching out-which made the entire process smooth and stress-free. Jason is consistently professional, kind and personable, and it truly shows in every interaction with him.
When we were shopping around for insurance rates, Jason went above and beyond to get us the lowest and most affordable rate without compromising on coverage. His guidance was clear, honest and extremely helpful. Our overall experience has been wonderful, and we feel genuinely grateful to have an agent who cares as much as he does.
Jason is a true pleasure to work with, and we highly recommend him to anyone looking for reliable and exceptional insurance services.
When we were shopping around for insurance rates, Jason went above and beyond to get us the lowest and most affordable rate without compromising on coverage. His guidance was clear, honest and extremely helpful. Our overall experience has been wonderful, and we feel genuinely grateful to have an agent who cares as much as he does.
Jason is a true pleasure to work with, and we highly recommend him to anyone looking for reliable and exceptional insurance services.
Mary Jing
2 years ago
Una Zhu is great. I like her service,
Kathryn Leung
2 years ago
My auto insurance agent Karlee is very dedicated and everything is handled quickly. She is very professional.
Anastasia Brinzova
2 years ago
Outstanding service ! Una is very client focused professional 100% recommend , she gets best deals and listens to your needs
Wang Wanting
2 years ago
Very nice and patient
carmen xu
2 years ago
We had extraordinary experiences with Simon Chan. He is super friendly, intelligent, efficient and professional. Always gives us great price on any insurance. Highly recommended.
Christina Li
2 years ago
I had a great experience working with Simon Chan. This was my first time purchasing a car insurance plan and he could not have been more helpful and professional. Simon made sure I had the best and most affordable plan possible. He also took the time to explain the plans and he provided tips to keep my car safe.
Simon’s service really makes me feel confident in my decision to choose him as my broker because he really makes himself available and ready to answer any questions. He and his assistant were amazing at getting everything organized and set up in a short amount of time. It really helped relieve a lot of stress.
I highly recommend working with him.
Simon’s service really makes me feel confident in my decision to choose him as my broker because he really makes himself available and ready to answer any questions. He and his assistant were amazing at getting everything organized and set up in a short amount of time. It really helped relieve a lot of stress.
I highly recommend working with him.
Claudia Choi
2 years ago
Had a great experience getting my insurance through Simon Chan at CHAT insurance. He was very helpful in getting things set up quickly as we had a fairly tight timeline. Thank you Simon!!
Lewis Shum
2 years ago
I had the pleasure of working with Simon Chan as my insurance broker, and I cannot recommend him highly enough. From the moment I reached out, Simon's professionalism and friendliness were evident. He was incredibly responsive, promptly addressing all my inquiries and concerns.
What truly sets Simon apart is his dedication to finding the most valuable and suitable insurance plans. He took the time to understand my needs and preferences, guiding me through the process with patience and expertise. Not only did he assist me in selecting the right car insurance plan, but he also provided invaluable insights into insurance knowledge and how to handle accidents effectively.
Simon's comprehensive approach goes beyond merely selling insurance. He genuinely cares about his clients' well-being and ensures they are equipped with the knowledge to navigate unforeseen circumstances confidently. Thanks to Simon's assistance, I now feel more secure and informed about my insurance coverage.
If you're looking for a trustworthy insurance broker who goes above and beyond, Simon Chan is undoubtedly the one to choose. Thank you, Simon, for your outstanding service and unwavering support!
What truly sets Simon apart is his dedication to finding the most valuable and suitable insurance plans. He took the time to understand my needs and preferences, guiding me through the process with patience and expertise. Not only did he assist me in selecting the right car insurance plan, but he also provided invaluable insights into insurance knowledge and how to handle accidents effectively.
Simon's comprehensive approach goes beyond merely selling insurance. He genuinely cares about his clients' well-being and ensures they are equipped with the knowledge to navigate unforeseen circumstances confidently. Thanks to Simon's assistance, I now feel more secure and informed about my insurance coverage.
If you're looking for a trustworthy insurance broker who goes above and beyond, Simon Chan is undoubtedly the one to choose. Thank you, Simon, for your outstanding service and unwavering support!